We work best with local service businesses — HVAC, landscaping, plumbing, roofing, and other home services — that want consistent, professional marketing managed by one team. If you are looking for a full-service agency to handle everything or a cheap vendor to execute tasks, we are probably not the right fit. We are a strategic partner for businesses that want to grow the right way.
No. After an initial 90-day onboarding period, everything is month-to-month. We believe the work should speak for itself.
We keep our client roster intentionally small so every client gets real attention. We do not take on more than we can serve well at any given time.
One point of contact from start to finish — not a rotating team of account managers. The person you talk to in the first call is the person managing your account.
We price based on scope, not packages. After an initial call we put together a proposal specific to your business and what you actually need — not a tiered menu with features you will never use.
Both. Website builds and redesigns are project-based. Ongoing marketing, SEO, ads, and content are retainer-based. Some clients start with a project and move into a retainer once they see the work.
There is no minimum dollar amount. The minimum is a real commitment to the work — showing up to calls, providing feedback, and trusting the process.
It depends on the channel. Google Ads can drive leads within days of launch. SEO typically shows meaningful movement in 3 to 6 months. Direct mail response usually comes within two weeks of delivery. We set realistic expectations in the strategy phase, not after you have signed.
Live access to SP-OS — your real-time dashboard showing leads, rankings, spend, and ROAS. Plus a monthly plain-English summary from your strategist covering what we did, what the numbers say, and what we are doing next. If something is not working, we say so.
Yes. SP-OS is our internal operating system that connects your ads, website, leads, and content reporting in one dashboard. Clients have read access so you can check in on performance anytime — not just at the monthly call.
It depends on where you are starting and what you want to accomplish. Our Launch tier runs $2,500 to $3,500 per month and covers one or two channels, a basic SP-OS setup, and monthly strategy calls. Growth is $5,000 to $8,000 per month and includes paid search, social, SEO, and a content engine. Dominate starts at $10,000 per month and covers all eight service lines with dedicated account management. Media spend is always invoiced separately and stays yours regardless of which tier you choose.
All engagements are month-to-month. We ask for 30 days notice so we can hand off cleanly, but there are no cancellation fees, no clawbacks, and no penalties. Your website, your ad accounts, your content, and your SP-OS data all belong to you. We believe the only way to keep clients is to keep earning it.
Google Analytics tells you how many people visited your website. SP-OS tells you which keyword they searched, which ad or article brought them in, how many became leads, and what it cost to get each one. It also shows your content pipeline, your Google rankings by keyword, and your ad spend efficiency across all channels in one place. Most of our clients had Google Analytics before they hired us. None of them were using it to make decisions.
Yes. The majority of our clients are in Pennsylvania, New Jersey, Delaware, and Maryland, but we work with home services businesses across all 50 states. Our team is fully remote and we have run campaigns from New England to Texas to the Pacific Northwest. Geography does not change our process or what you get inside SP-OS.